FAQs
1. When will my order ship?
Orders are typically processed within 1–3 business days. You’ll receive a confirmation email with tracking information once your order has shipped.
🚚 2. How long does shipping take?
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Domestic orders: 3–7 business days
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International orders: 7–21 business days (varies by location)
Shipping times may be affected by holidays or carrier delays.
💳 3. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and Shopify Payments.
4. Do you accept returns or exchanges?
Yes! We offer returns and exchanges within 14 days of delivery. Items must be unused and in original condition. See our Returns & Exchanges Policy for full details.
5. Can I cancel or change my order?
If your order hasn’t been processed yet, contact us ASAP at [your support email] and we’ll do our best to assist. Once an order is shipped, we can’t make changes or cancellations.
6. How can I contact customer support?
You can reach us anytime at [your support email]. We usually respond within 24 hours on business days.
7. Do you ship internationally?
Yes, we ship worldwide! Shipping fees and delivery times vary by location. Duties and taxes may apply upon delivery, depending on your country’s import regulations.
8. Do you offer gift packaging?
Yes! Gift packaging is available at checkout for an additional fee. You can also include a custom note.